Privacy Policy
Foundation Management Group LLC ("Foundation Housing," "we," "us," or "our") operates foundationhousing.co and related websites for our properties (foundationsyracuse.com, foundationrpi.com, foundationcornell.com, foundationbinghamton.com). This Privacy Policy explains what information we collect, how we use it, and your choices.
By using our website or communicating with us, you agree to the practices described in this policy.
Information We Collect
Contact and inquiry information. When you submit a contact form, schedule a tour, or reach out about a property, we collect your name, email address, phone number, and the details of your inquiry.
Leasing information. If you apply for a lease or enter into a lease agreement with us, we collect information necessary to process your application and manage your tenancy, including identity verification, income information, and emergency contact details.
Communications. We retain records of emails, phone calls, and text messages between you and Foundation Housing for service and compliance purposes.
Website usage information. Our website is hosted on Squarespace, which automatically collects standard server log information such as your IP address, browser type, pages visited, and time of visit. Squarespace may use cookies and similar technologies to support website functionality and analytics. For details on Squarespace's data practices, see Squarespace's Privacy Policy.
How We Use Your Information
We use the information we collect to:
Respond to leasing inquiries and schedule property tours
Process and manage lease applications and agreements
Send maintenance updates, rent reminders, and account notifications
Communicate about your tenancy and resident services
Improve our website and services
Comply with legal obligations
Text Message (SMS and MMS) Communications
Foundation Housing sends text messages to prospective and current tenants regarding leasing inquiries, tour scheduling, tenant support, maintenance updates, rent reminders, payment notifications, and property information.
How we obtain consent. We collect your consent to send text messages in one of three ways: (1) verbally during a leasing call, where our team member reads an opt-in disclosure and confirms your agreement; (2) when you text our number directly, initiating the conversation; or (3) at lease signing, where a written consent disclosure is included in your lease agreement. Consent is never a condition of leasing or any other purchase.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Message frequency. Message frequency varies based on your leasing stage and account activity.
Msg and data rates may apply.
To stop receiving messages, reply STOP to any text from us. You will receive one confirmation message and no further texts.
For help, reply HELP to any text from us. You can also contact us at hi@foundationhousing.co or 315.290.3546.
Opt-in data. Your mobile phone number and SMS opt-in consent are never shared with third parties for their own marketing purposes.
Carrier disclaimer. Carriers are not liable for delayed or undelivered messages.
Sharing of Information
We do not sell your personal information. We share information only in the following circumstances:
Service providers. We work with third-party vendors who help us operate our business, including CRM and communications software, document signing services, and property management tools. These providers are authorized to use your information only to perform services on our behalf.
Legal requirements. We may disclose information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Foundation Housing, our residents, or others.
Business transfers. If Foundation Housing is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Cookies and Tracking
Our website uses cookies and similar technologies through Squarespace's platform to enable core website functionality and to understand how visitors use our site. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.
Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with legal obligations. Leasing records are generally retained for seven years following the end of a tenancy.
Children's Privacy
Our services are intended for adults age 18 and older. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the bottom of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information:
Foundation Management Group LLC
719 E Genesee Street
Syracuse, NY 13210
Email: hi@foundationhousing.co
Phone: 315.290.3546
Website: foundationhousing.co
Effective Date: June 23, 2026
Last Updated: June 23, 2026